I’m going to offer a review of betterhelp.com from the perspective as a pastor ….Betterhelp Ux Analysis…as someone who deals with online ministry and we have people that engage from us from all around the world i often get asked do you recommend a therapist or a counselor or a psychologist and it can be difficult you understand if you’re near a church one of our churches it’s genuine easy because our church and many churches have actually like a vetted referral list that we keep on hand to type of recommend in various focuses it’s normally individuals that we agree with theologically and we trust their practice but you get beyond your physical like geo footprint and it can be hard i’ve in the past usage focus on the household referral list i usually agree with what they believe and i trust their process doesn’t mean i i know everybody on the list is verified however it’s a pretty strong list but if you get worldwide it becomes the wild west so i’ve started to take notice of online therapy over the last couple years i did a video way back where i did a online medical professional see this was like i don’t understand five 8 years back therefore i’ve been wishing to try out betterhelp.com and so there were some things i wished to process with a therapist
and as somebody who’s gone through counseling in the past both separately and likewise marital relationship therapy i’ve experienced the advantage i’ve frequently discovered counseling and meeting with a psychologist etc as kind of life hacking due to the fact that it’s getting someone outside of your worry your sphere of influence and them speaking into your life and they typically see things that maybe you have actually heard prior to but perhaps you needed an outsider to verify so i’ve constantly enjoyed the financial investment both in time and cash in getting therapy so i wished to experiment with better help so that i can recommend and kind of see how the process went i will say as a disclaimer i am not an expert counselor psychologist i’m seminary trained um which usually just implies really light therapy generally the way a pastor is trained without like a counseling focus is we’re sort of like the emts the emergency situation individuals that show up with the ambulance and we detect and then we suggest people and we are constantly going hey here’s a spiritual area here’s are you maybe you require to go procedure with someone that’s a bit more of an expert because location so i’m not a professional this is just my personal opinion is it handy my experience therefore there’s five areas i’m going to take a look at i’m going to look at the pricing which is a big factor the algorithm of connecting you to a real therapist the technology how did that go the real advice of
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my session over a month and after that the faith element which is obviously truly essential to me since you do not wish to advise somebody to something and then you know possibly they they affirm something or they say something that your church doesn’t believe in which could be the spectrum naturally and so first of all on rate it was 320 for a month 80 bucks a week that include a weekly video session and unrestricted messaging which you understand what does that suggest it simply implies a couple messages with your counselor but i was impressed that the rate was not bad you understand i’ve done counseling in the past and it can be really expensive specifically if you’re getting someone who is good at what they’ve done i’ve both done it when i was in seminary i had to go through some counseling a part of my program and it was just effectively priced done some other therapy and marriage counseling and i what stands apart to me on this was the marital relationship counseling we went to a pretty reputable organization a place that was popular released the the couple with the published uh authors and it was 80 dollars with a pastoral discount rate so that simply sort of leads you to believe what you know the complete price is pretty expensive and so uh 320 bucks is not bad specifically and we’ll talk about this on the tech side the support was great you know in the past when i’ve done counseling in both group or you understand separately you’re typically not communicating with your trainer constantly it’s normally just around your sessions however to construct a habit start digitally there’s something about more access to your therapist that i actually liked and my therapist was pretty good at checking in on me and just asking things throughout the week even when we were not fulfilling so there was a procedure for you to get a discount rate if that was not um if it was too much they asked your financial circumstance so you can get approved for less i didn’t go through that process also consult your insurance company if you have it to discover if you qualify however the pricing i felt specifically for the um the expertise of my counselor i was very satisfied what i got for the 320 therefore um and after that they offer you various options when you cancel where you can kind of try it for an extra set of time if you want to if you wish to continue on they do charge you monthly and so you have to spend for a month of ahead of time therefore which makes sense however i i believe it i was really pleased by the cost it’s still a lot of cash i understand for a lot of people um you know someone like me i do not utilize counseling weekly and even every year however i do i have found i enjoy the point of view
um every five years or two or if something’s going on that i can’t process specifically because of some childhood uh such things that take place in my childhood i there’s constantly something i’m learning about myself but i have actually constantly enjoyed it so pricing pretty good number two the algorithm of actually suggesting they go through a whole procedure where they ask you a series of concerns prior to you ever visited you understand mail age what you’re trying to find to get out of counseling they inquire like health and have you been depressed and things like that how are your sleeping habits some basic concerns that are all pretty basic um i and i thought the concerns were solid um ultimately they do get in we’ll discuss this in the face area they ask you like what your faith is and your
denomination and they were respectable about asking some faith associated concerns that i was really extremely amazed with i wasn’t anticipating a lot on the faith area but i was impressed by how they engaged that part of who i am as a person because that is necessary to me and crucial to a lot of individuals um they pretty much took that it took anywhere however they say 24 to 2 days to type of assign you to a counselor and uh i got designated pretty fast i believe it was within 24 hr got e-mail notified it said here’s the person i saw a picture a bio i might see their competence i might see other reviews about them and after that it was sort of like shot attempt them out and i i and i might select to have somebody else if i wished to and even when you quit they’re great at like asking a great deal of questions around you know what you think about your accounts or how did that session did they show up i suggest they’re they’re actually trying to make certain everybody is strong and i could alter my counselor at any time there was no problem with changing um my therapist was terrific about that too like you know was asking a lot of questions which is a strange balance due to the fact that you desire a therapist that’s challenging you but also um you understand somebody that you like that you can rely on so it’s a difficult relationship i’ve been pretty um benefit i have actually benefited from a great deal of excellent therapy so i think i have not truly been paired up with somebody that i didn’t get along with however i was impressed by the algorithm the concerns and how the whole experience worked next the innovation everything occurs through the site so it’s um it’s that you get notices on text and e-mail etc but basically you engage and satisfy through their web portal so betterhelp.com you have an account and practically it begins a private chat with the individual you’re counseling when you do change therapist that data goes away a minimum of access from your end and but for example you set up whatever within the app you um you satisfy the video innovation it’s kind of like a google hangout that’s built into the the actual website and the video was excellent um my my my counselor had the video on it worked extremely efficiently um the Betterhelp Ux Analysis
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just thing that was kind of strange was normally you can alter your audio and video inputs um by choosing the different locations i couldn’t figure out how to do that as somebody who has some nicer gear i typically like to double check it’s using the right mic input not a big deal however that’s more of a technical nerd kind of aspect however i was impressed by how everything worked you understand web-based stuff and not software-based things or like you understand uh software application resting on your computer often isn’t as great you understand zoom is downloaded on your computer system versus google hangouts remains in in the cloud sometimes that could be hit or miss but i was extremely amazed by the whole quality and my my uh my therapist was older and he appeared to know how to run it all and it was very reliable i was impressed by the engagement from him by means of messaging uh the important things is i would get emails that he had posted a message but because of security reasons that makes sense none of the message was in my email i needed to always click onto the site to see things i sort of wish i could open that up however i comprehend that perhaps you don’t want your personal details that is taking place between therapist in your inbox i likewise got text pointers you understand i needed to opt in for that however like 20 minutes before my session i had the ability to schedule
everything and you know quickly add it to my calendar however in general the technology was extremely excellent you know my counselor sent me some things and pdfs to procedure prior to our very first conference i filled it out turn it in i mean it wasn’t the most modern experience but it worked effectively therefore i was very amazed with the total innovation the next section is the real vice my therapist was really was very skilled and had a great deal of experience and they were great and i enjoyed it they it was a good balance Betterhelp Ux Analysis